Software Support will always be necessary to some extent for any application as there are so many converging elements that need to be considered within any software product and its operating environments.

Our development, QA and implementation processes lead to a professionally completed and thoroughly validated software application.

Different clients have different policies towards software support and following on from the warranty period we are happy to work on whatever basis is preferred and which best compliments the I.T. strategy and internal resources of a client.

Upon completion of a project we will seek to confirm the method of support that you require from us.

We offer four core approaches to software support:

• Software Maintenance Agreement – to cover all bug fixing and related integration work
• Ad Hoc Support – for all requests (fault analysis, bug fixes, changes and minor new features)
• Bespoke Support Agreement – tailored to your exact requests
• Future Versions– as you request